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Secure Online Booking Instant Confirmation

Book a Room

Welcome to our online reservation system. Using the box to the left, you are able to check our availability, rates and make a room reservation at The Long Melford Swan.


Book by Telephone

If you would prefer to discuss your reservation with a member of our team please call: 01787 464545


Deposits

In order to secure a reservation with us, the following deposit amounts are required at the time of booking.


  • For one room - A deposit at time of booking equivalent to the costs of the entire room rate for the first night, i.e. either B&B or DBB
  • For one room more than 1 night - A deposit at time of booking equivalent to the costs of the first night's room rate as above
  • For more than 1 room - 50% of total charges payable at time of booking
  • For more than 1 room and more than 1 night - 50% as above


Pre-Authorisation


A pre-authorisation amount of £150 on a credit or debit card is required at check in. This is only a pre-authorisation and no payment is taken from your card, final payment will still be required upon check out.


Cancellations policy

Bookings can be cancelled or changed up to 1 week(s) before 12:01am on the day of check in, free of charge. If changing the deposit will stand, if cancelling the deposit will be refunded. Cancellation after this will incur a charge of 50% of the booking total charges. If the room(s) are cancelled within 24 hours of the day of arrival, i.e. after 3:00pm the day before arrival, 100% of the total booking charges are payable. Bookings can be amended up to 1 week before the day of arrival, an administration fee may be payable.


Where the booking has been made under a special advanced booking deal or discount, these bookings cannot be cancelled or amended and 100% of the charges will be payable at time of booking and cannot be amended. If you decided to change or cancel within the policies above, the change or cancellation is not accepted by Stuart Inns Ltd until a confirmation email is received by you which will confirm the changes or cancellation you wish to make.